Our Salesforce
Practice
We deliver comprehensive Salesforce consulting services across CRM implementation, custom development, integration, and managed support. Our certified Salesforce consultants partner with enterprises to maximise their CRM investment, accelerate revenue growth, and create connected customer experiences across every touchpoint.
We implement and configure Salesforce Sales Cloud to streamline your entire sales cycle — from lead capture and opportunity management to quoting, forecasting, and pipeline reporting. Our consultants align the platform to your unique sales processes and GTM strategy.
We ensure adoption from day one through thorough user training, data migration from legacy CRM systems, and role-based dashboards that give sales leadership real-time visibility into performance.
We configure Salesforce Service Cloud to deliver omnichannel customer support — integrating voice, email, live chat, and social channels into a unified agent workspace. Our implementations reduce average handling time, improve CSAT scores, and enable proactive service delivery.
For organisations with field operations, we extend Service Cloud with Salesforce Field Service Lightning to optimise scheduling, dispatch, and on-site service execution at scale.
We implement Salesforce Marketing Cloud and Marketing Cloud Account Engagement (Pardot) to power personalised, data-driven marketing at enterprise scale. From journey builder configuration and email automation to lead scoring, nurture programmes, and campaign analytics, we help marketers drive qualified pipeline.
Our team integrates marketing platforms with Sales Cloud to ensure seamless lead handoff, closed-loop reporting, and a single view of the customer across the entire revenue journey.
We extend Salesforce with custom Apex development, Lightning Web Components (LWC), and API integrations that connect your CRM with SAP, ERP systems, e-commerce platforms, and third-party applications. Our architects design scalable integration patterns that eliminate data silos and automate cross-system workflows.
Whether you need a complex multi-org Salesforce architecture, a custom AppExchange product, or a bespoke CPQ solution, our certified developers deliver robust, maintainable solutions built to grow with your business.
How we engage
Salesforce Engagement Models
From a single cloud rollout to full platform ownership, we shape the
engagement around your CRM roadmap and internal admin capacity.
Implementation
Projects
Fixed-scope rollouts of Sales Cloud, Service Cloud, or Marketing Cloud with defined milestones, data migration, and a go-live date.
Managed Salesforce
Administration
Ongoing configuration changes, user support, and platform housekeeping delivered against defined response-time SLAs.
Dedicated
Salesforce Pod
An embedded admin, architect, and developer team that owns your Salesforce org long-term as it scales with the business.
Salesforce
Health Check
A structured audit of org configuration, data quality, and technical debt, with a prioritized action plan for improvement.